Privacy Policy

Last updated: June 3, 2026

This Privacy Policy describes how Earlimon Capital Improvements LLC ("we," "us," or "our"), located at 5900 Balcones Dr Ste 100 Austin, TX 78731-4298, collects, uses, and protects information you provide when you visit https://earlimoncp.com or interact with our services.

By using our website or contacting us, you agree to the practices described in this policy. If you do not agree, please discontinue use of our website.

1. Information We Collect

Information You Provide Directly

We collect personal information you voluntarily submit through our website, including:

• Contact forms — your name, email address, phone number, and any message or project details you submit.
• Quote or estimate requests — your name, contact information, property address, and project description.
• Chat widget (Nati) — messages you send through our AI chat assistant, along with any contact information you share (name, phone, email, city, preferred appointment date and time).
• Membership enrollment — billing information processed securely through Stripe, your name, email, and service address.
• Scheduling requests — your name, phone number, preferred dates, and type of service requested.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• Your IP address and approximate location
• Browser type and device information
• Pages visited and time spent on the site
• Referring website or search engine
• Session identifiers (used to manage your chat session)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and schedule appointments or estimates
• To provide, manage, and improve our remodeling and home improvement services
• To process membership enrollments and billing through Stripe
• To send confirmation or follow-up communications related to your service request
• To operate and improve our AI chat assistant (Nati)
• To protect the security and integrity of our website
• To comply with applicable legal obligations

We do not sell your personal information to third parties. We do not use your information for unrelated marketing without your consent.

3. Third-Party Service Providers

We work with trusted third-party services to operate our website and deliver our services. Each provider processes data only as needed to perform their function:

• Anthropic — powers our AI chat assistant (Nati). Messages sent through the chat widget are processed by Anthropic's API. Anthropic's privacy policy is available at anthropic.com/privacy.
• Stripe — processes membership payments securely. We do not store your full credit card details on our servers. Stripe's privacy policy is available at stripe.com/privacy.
• Twilio — used for phone and voice communications. Twilio's privacy policy is available at twilio.com/legal/privacy.
• Hostinger — our web hosting provider stores website data on their servers. Hostinger's privacy policy is available at hostinger.com/privacy-policy.
• Google Fonts — loads typography assets from Google's servers. Google's privacy policy is available at policies.google.com/privacy.

4. Cookies and Sessions

Our website uses session cookies to maintain your chat session and prevent abuse of our contact systems. These cookies are temporary and expire when you close your browser. We do not use cookies for advertising or cross-site tracking.

You can configure your browser to refuse cookies, though some features of the website may not function properly if you do.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, including:

• Contact and lead information is retained for the duration of our business relationship and for a reasonable period afterward for record-keeping.
• Chat logs are retained for a limited period to review service quality and security.
• Membership and billing records are retained as required by applicable tax and accounting regulations.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include HTTPS encryption for all data in transit, restricted access to contact data, and secure credential management for third-party integrations.

No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access — request a copy of the personal information we hold about you.
• Correction — request that we correct any inaccurate information.
• Deletion — request that we delete your personal information, subject to legal retention requirements.
• Opt out — request that we stop using your information for follow-up communications.

To exercise any of these rights, please contact us using the information in Section 9 below.

8. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us and we will promptly delete it.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, you can reach us at:

• Earlimon Capital Improvements LLC
• 5900 Balcones Dr Ste 100 Austin, TX 78731-4298
• Phone: (786) 381-7358
• Email: info@earlimoncp.com

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.