Membership legal policies for residential and commercial programs.
This page summarizes the current legal structure behind Earlimon Capital Improvements memberships, including Business Hours definitions, minor-maintenance scope, exclusions, reporting obligations, and conspicuous limitation-of-liability language.
Homeowner Membership Agreement - Rev. 2
Rev. 2 adds explicit Business Hours, a clearer minor-maintenance examples table, and a conspicuous limitation-of-liability section intended to satisfy Texas notice standards.
Definitions and scope of services
- Company: Earlimon Capital Improvements LLC.
- Member / Client: The enrolled homeowner paying for the selected membership tier.
- Inspection: A visual, non-invasive review of accessible remodeling and maintenance conditions.
- Minor Maintenance Service: A small task requiring no specialized materials, usually within two Business Hours and within the defined value threshold.
- Business Hours: Monday to Friday 8:00 AM to 6:00 PM CT and Saturday 8:00 AM to 4:00 PM CT, excluding Texas and Federal holidays.
- Health Report: The digital findings report with photos, notes, and condition ratings after each visit.
Enrollment, payment, and discount clawback
Payments must be directed to Earlimon Capital Improvements LLC, not to any individual personally.
- Membership activates only after the first payment is received and confirmed.
- Monthly plans renew on the same billing cycle. Annual plans are prepaid and generally non-refundable after the first inspection.
- If a discounted project is used and the member cancels before the minimum participation period, the savings difference may be invoiced back.
Business Hours and scheduling priority
Residential 24-hour and 48-hour promises apply to scheduling confirmation, not guaranteed same-day repair completion.
| Day / period | Hours (CT) | Requests accepted? | Priority timer |
|---|---|---|---|
| Monday - Friday | 8:00 AM - 6:00 PM | Yes | Runs upon receipt |
| Saturday | 8:00 AM - 4:00 PM | Yes | Runs upon receipt |
| Saturday after 4:00 PM | Closed | No | Resumes Monday 8:00 AM |
| Sunday / holidays | Closed | No | Resumes next business window |
| Weather emergency | Suspended | Conditional | Resumes when safe |
Inspection scope and exclusions
- Visible plumbing fixtures, accessible HVAC filters and ducts, interior surfaces, doors, windows, and visible flooring issues may be reviewed.
- Inspections do not include concealed defects, electrical diagnostics, engineering, mold testing, hazardous-material analysis, or destructive investigation.
The roofing system is completely excluded from residential membership inspections, repairs, and assessments.
Minor maintenance examples
Rev. 2 adds a non-exhaustive examples table so members can see what typically qualifies and what clearly does not.
| Task | Usually qualifies? | Reason |
|---|---|---|
| HVAC filter replacement | Yes | Short task, standard stock, low material cost. |
| Weatherstripping replacement | Yes | Simple labor, standard materials. |
| Toilet flapper replacement | Yes | Usually under the time and value threshold. |
| Water heater replacement | No | Licensed specialty work and cost beyond minor-maintenance scope. |
| HVAC refrigerant service | No | Licensed HVAC work outside membership maintenance scope. |
Reports, ratings, and deferred repairs
- Reports should be delivered within 72 hours and treated as a dated record of property condition.
- If a repair-needed condition is documented and the repair is declined, responsibility for resulting deterioration remains with the member.
- Delivery acknowledgments and estimate decisions should stay tied to the member file.
Conspicuous limitation of liability
The total liability of Earlimon Capital Improvements LLC under the residential agreement should not exceed the membership fees paid by the member during the 12 months immediately preceding the claim.
Indirect, incidental, consequential, punitive, or speculative damages are excluded to the extent permitted by Texas law.
Disputes, governing law, and execution
- Pre-litigation mediation should occur in Harris County, Texas before formal suit.
- Texas law governs the agreement and venue should remain in the agreed Texas county structure.
- The signed agreement, reports, and related estimate history should be delivered to the member and retained in company records.
Commercial Property Maintenance Agreement - Rev. 2
The commercial revision focuses on Business Hours, access obligations, minor-maintenance clarity, and a conspicuous liability cap tied to contract fees and property reporting practices.
Parties, property, and Business Hours
- Client: The owner, HOA board, manager, or authorized representative signing the agreement.
- Property: The commercial or multi-unit property defined in the property profile and service exhibits.
- Authorized Contact: The person responsible for access, scheduling, reports, and payment coordination.
- Business Hours: Monday to Friday 8:00 AM to 6:00 PM CT and Saturday 8:00 AM to 4:00 PM CT, excluding Texas and Federal holidays.
Term, pricing formula, and payment rules
Monthly fee = base fee + (total units or rooms x per-unit rate), with annual prepaid discounts documented in the agreement.
- The initial term is 12 months and typically renews unless the required notice is given.
- Unit-count changes should be disclosed so pricing can be updated in writing.
- Commercial payments should be directed to Earlimon Capital Improvements LLC and may suspend service if materially late.
Business Hours, scheduling, and access duties
| Day / period | Hours (CT) | Requests accepted? | Priority timer |
|---|---|---|---|
| Monday - Friday | 8:00 AM - 6:00 PM | Yes | Runs upon receipt |
| Saturday | 8:00 AM - 4:00 PM | Yes | Runs upon receipt |
| Saturday after 4:00 PM | Closed | No | Resumes Monday 8:00 AM |
| Sunday / holidays | Closed | No | Resumes next business window |
| Weather emergency | Suspended | Conditional | Resumes when safe |
If the client does not provide access to an in-scope area, that area should be treated as uncovered for that visit and the resulting risk remains with the client.
Service scope and exclusions
- Commercial scopes should identify whether service applies to common areas, individual units, or both.
- Electrical diagnostics, engineering, hazardous-material analysis, destructive testing, and pool chemical management remain outside scope.
The roofing system remains completely excluded from commercial inspections, assessments, and repairs under this program.
Commercial minor-maintenance examples
Rev. 2 adds clearer examples so operators, boards, and managers can distinguish included small tasks from specialty or replacement work.
| Task | Usually qualifies? | Reason |
|---|---|---|
| Standard HVAC filter replacement | Yes | Short task with standard materials. |
| Caulk resealing in one bathroom or unit | Yes | Within basic labor and materials threshold. |
| Cabinet adjustment or fixture remount | Yes | Small labor item without specialty procurement. |
| Toilet replacement | No | Replacement scope with higher cost and longer labor. |
| HVAC refrigerant or compressor service | No | Licensed technical work outside commercial maintenance allowance. |
Reports, deferred repairs, and legal record
- Reports should identify building, site, unit or room reference, photo evidence, and repair-needed findings.
- If a repair-needed condition is documented and the repair is declined, resulting deterioration risk remains with the client.
- Commercial reports should be retained as a property record for board, owner, and operational review.
Conspicuous commercial liability cap
The total liability of Earlimon Capital Improvements LLC under the commercial program should not exceed the contract fees paid by the client during the 12 months immediately preceding the claim.
Indirect, incidental, consequential, punitive, regulatory, tenant-displacement, or lost-income damages are excluded to the extent permitted by Texas law unless directly caused by gross negligence or willful misconduct where applicable.
Termination, disputes, and execution
- Commercial agreements usually include renewal notice periods, early termination consequences, and late-payment default rights.
- Mediation should occur before litigation, with Texas law and the agreed venue structure controlling the contract.
- Executed copies, property profile details, scope schedules, and pricing exhibits should be delivered and retained with the contract record.
Complete membership terms
The summary above outlines the structure. Below is the full text as it applies to residential and commercial memberships.
Important terms should be visible before anyone joins.
These terms govern both Residential and Commercial membership plans. Rev. 4 reflects the latest attorney amendments: updated forfeiture policies, Stripe authorization for commercial accounts, expanded service task tables, shared indemnification and warranty terms, and a comprehensive licensed-trade exclusions section.
- Annual Discount: 10% off when paid upfront. Non-refundable after first inspection.
- Activation: Membership activates upon receipt and confirmation of first payment.
- Visit Cadence: Basic and Plus include 1 annual full-home inspection per membership year. Premium includes 2 scheduled inspections per membership year. Unused included visits expire at the end of the active membership term and do not roll over.
- Additional-Cost Services: Basic +$100 - Plus +$60 - Premium included. Scheduled as independent visits and do not consume the included annual visit allocation.
Accepted Payment Methods
Zelle, personal check, or cash. All payments must be directed to Earlimon Capital Improvements LLC — payments made to any individual's personal name will not be accepted.
Late Payment & Suspension Schedule
Cancellation Policy
- Monthly Plans: 30 days written notice via email to earlimoncp@gmail.com. Verbal cancellations not valid. Fees continue during the notice period.
- Annual Plans: Strictly non-refundable after first inspection. If cancelled before first inspection and within 30 days of payment, full refund issued within 15 business days.
- Discount Clawback: If a project discount (10% Plus / 15% Premium) is applied and membership is cancelled before 6 consecutive months, the full monetary difference is invoiced and due within 15 days.
Termination for Cause
The Company may terminate immediately without notice for: harassment or threats toward personnel; repeated out-of-scope demands; non-payment beyond 8 days; material misrepresentation of property conditions; or safety risks to Company personnel. No refunds on prepaid fees.
- Basic Plan: Scheduling confirmation within 5 Business Days of request.
- Plus Plan: Scheduling confirmation within 48 Business Hours.
- Premium Plan: Scheduling confirmation within 24 Business Hours.
Business Hours (Central Time)
- Monday–Friday: 8:00 AM – 6:00 PM CT
- Saturday: 8:00 AM – 4:00 PM CT
- Sunday & Federal Holidays: Closed — requests carry over to next business day 8:00 AM
- Hurricane / Weather Emergency: Services suspended per NWS declaration; resume when safe
Member must provide clear, unobstructed access at the scheduled service time. Member must be present or designate an adult representative (18+).
Forfeited Visit — Definition
- Access Denied: Technician unable to enter premises at scheduled time for any Member-related reason.
- Excessive Delay: Service start delayed more than 15 minutes beyond scheduled time due to Member-related issues.
- Unsafe Conditions: Service area found unsafe or obstructed due to conditions within Member's control.
Cancellation & Rescheduling
- Timely Cancellation: Written notice at least 24 Business Hours before appointment — no penalty, visit may be rescheduled.
- Late Cancellation: Less than 24 Business Hours notice — treated as Forfeited Visit.
- Repeat Forfeitures: 2+ in one billing period = written warning. 3+ in any rolling 3-month period = grounds for suspension or termination for cause.
Areas Covered (Visual Only)
- Kitchen & Bathrooms: Visible plumbing, faucet operation, drain condition, caulk/grout integrity, fixture mounting
- Home Systems: Water heater exterior, HVAC filter condition, accessible ductwork, visible plumbing lines
- Interior Surfaces: Drywall condition, ceiling stains, paint condition, trim and molding integrity
- Doors & Windows: Operation, hardware, weatherstripping, frame integrity
- Flooring: Visible surface condition and moisture damage indicators where visible
- Accessible Exterior: Siding, soffit, fascia, visible foundation areas reachable without ladders
| Service / Task | Basic $99 | Plus $129 | Premium $179 | Note |
|---|---|---|---|---|
| ✔ Included Minor Maintenance — All Plans | ||||
| HVAC filter replacement (standard 1-inch) | Incl. | Incl. | Incl. | Under 30 min |
| Caulk / grout resealing (1 bathroom) | Incl. | Incl. | Incl. | Under 2 hrs |
| Door hinge tightening or adjustment | Incl. | Incl. | Incl. | Under 30 min |
| Weatherstripping replacement (1 door) | Incl. | Incl. | Incl. | Under 1 hr |
| Faucet aerator cleaning / replacement | Incl. | Incl. | Incl. | Part ≤$15 |
| Toilet flapper replacement | Incl. | Incl. | Incl. | Part ≤$20 |
| Towel bar / holder re-mounting | Incl. | Incl. | Incl. | Standard anchors |
| Under-sink cabinet door adjustment | Incl. | Incl. | Incl. | Under 20 min |
| + Additional-Cost Services - Do not consume the included annual visit allocation | ||||
| TV Hanging & Setup (up to 65") | +$100 | +$60 | Incl. | Existing drywall; no cable routing |
| Smart Doorbell Install | +$100 | +$60 | Incl. | Existing WiFi; no new wiring |
| Smart Lock Replacement | +$100 | +$60 | Incl. | Existing door bore |
| Light Fixture Replacement | +$100 | +$60 | Incl. | Existing box & wiring |
| Ceiling Fan Replacement | +$100 | +$60 | Incl. | Fan-rated box; no new wiring |
| Garbage Disposal Replacement | +$100 | +$60 | Incl. | Existing mounting & outlet |
| Kitchen / Bath Faucet Replacement | +$100 | +$60 | Incl. | Existing connections & valves |
| Washing / Dryer Machine Install | +$100 | +$60 | Incl. | Existing connections; no new plumbing |
| Furniture Assembly | +$100 | +$60 | Incl. | Flat-pack; all parts on-site; ≤2 hrs |
| ✗ Never Included — No plan covers these services | ||||
| Toilet replacement | NO | NO | NO | Specialty parts; >2 hrs |
| Water heater repair or replacement | NO | NO | NO | Licensed plumber required |
| Tile replacement (>2 tiles) | NO | NO | NO | Specialty materials; >2 hrs |
| HVAC unit service / refrigerant | NO | NO | NO | Licensed HVAC technician required |
| Drywall patch >6 inches | NO | NO | NO | Specialty materials required |
| Roofing — any work | NO | NO | NO | ABSOLUTE EXCLUSION — all plans |
- Good: No action required. Area functioning as intended.
- Monitor: Acceptable — warrants attention at next inspection. No immediate action required.
- Repair Needed: Risk of deterioration or damage. Company recommends repair and will provide a member-rate estimate.
- Step 1 — Mandatory Mediation: All disputes must first be submitted to good-faith mediation in Harris County, Texas for a minimum of 30 days. Each party bears its own costs. Mediation is a condition precedent to arbitration.
- Step 2 — Binding AAA Arbitration: If mediation fails, disputes are resolved exclusively by binding arbitration under AAA Commercial Rules in Harris County, Texas. Award is final and enforceable. Prevailing party recovers attorney's fees.
- Governing Law: State of Texas. Venue: Harris County (or Montgomery, Fort Bend, Liberty County as applicable).
Commercial pricing is calculated as: Monthly Fee = Flat Base Fee + (Total Units × Per-Unit Rate). Final pricing is confirmed in writing after a complimentary property walkthrough, documented in Exhibit B.
- HOA / Condo Plans: Pricing per Exhibit B · Monthly or Annual
- Hotel / Motel Plans: Pricing per Exhibit B · Monthly or Annual
- Apartment Complex Plans: Pricing per Exhibit B · Monthly or Annual
- Custom Enterprise Plan: Fully custom scope and pricing · Per Exhibit B
- Annual Discount: 10% off when paid upfront. Non-refundable after first inspection.
- Additional-Cost Services: $60.00 flat — all plans. Scheduled independently; do not consume the inspection allocation.
- Repair Discount: 10%–15% off standard repair pricing applies to all separately quoted repair work.
2-A · Mandatory Payment Method
As a material condition of this Agreement, Client must provide and maintain a valid Credit Card, Debit Card, or ACH Bank Transfer on file through the Company's secure payment portal (Stripe). This method must remain active for the entire duration of the agreement. All payments must be directed to Earlimon Capital Improvements LLC.
2-B · Recurring & Additional Charges Authorization
Client grants Earlimon Capital Improvements LLC an irrevocable and continuing authorization to automatically charge the payment method on file for:
- Monthly Contract Fee: Recurring amount per Exhibit B, charged on the 1st of each month
- Additional-Cost Services: $60.00 per service, pre-authorized by Authorized Contact in writing
- Late Payment Fees: 10% of outstanding invoice, assessed automatically on Day 6
- Forfeited Visit Fees: Charged at the applicable rate when a visit is forfeited due to no-access
2-C · Late Payment Escalation Schedule
2-D · No-Access Policy — Forfeited Visit Billing
- Grace Period: Maximum 15 minutes from scheduled start time. Visits not begun within this window are declared Forfeited.
- Forfeited Visit Billing: Included visits count toward the active scheduled-visit allocation with no replacement; Additional-Cost Service visits ($60) are billed in full.
- Emergency Exception: One complimentary reschedule per calendar year for documented emergencies. Request in writing within 24 Business Hours.
- Scheduling Confirmation: Within 48 Business Hours of request for all commercial plans
- Authorized Contact: Client must designate an Authorized Contact reachable during Business Hours at all times
- Cancellation Notice: At least 48 Business Hours written notice required to avoid Forfeited Visit status
- Business Hours: Monday–Friday 8:00 AM–6:00 PM CT · Saturday 8:00 AM–4:00 PM CT
- After-Hours Requests: Carry over to next business day 8:00 AM CT
- Common Areas: Visible surfaces, lighting, hardware, doors, windows, accessible mechanical rooms
- Individual Units (if in scope): Kitchen, bathroom, visible plumbing, HVAC filter, doors, windows, floors — all visual only
- Access Denial: If Client fails to provide access to any area in scope, the Company is NOT liable for undetected conditions in that area. Access denial is documented and constitutes a waiver of liability for that area.
| Task / Service | All Plans | Note |
|---|---|---|
| ✔ Qualifying Tasks — Included · max 2 Business Hours · max $150 value | ||
| HVAC filter replacement | YES ✔ | Under 30 min, standard stock |
| Caulk / grout resealing (1 bathroom/unit) | YES ✔ | Under 2 hrs |
| Door hinge tightening or adjustment | YES ✔ | Under 30 min |
| Weatherstripping replacement (1 door) | YES ✔ | Under 1 hr |
| Faucet aerator cleaning / replacement | YES ✔ | Part ≤$15 |
| Toilet flapper replacement | YES ✔ | Part ≤$20 |
| Common area light bulb replacement | YES ✔ | Standard bulb ≤$15 |
| Door closer adjustment (hydraulic) | YES ✔ | No specialty parts |
| + Additional-Cost Services — $60 flat · Scheduled independently | ||
| TV Hanging & Setup (up to 65") | +$60 | Existing drywall; no cable routing |
| Smart Lock / Doorbell Install | +$60 | Existing bore/WiFi; no new wiring |
| Light Fixture / Ceiling Fan Replacement | +$60 | Existing box & wiring |
| Washing / Dryer Machine Install | +$60 | Existing connections; no new plumbing |
| Kitchen / Bath Faucet Replacement | +$60 | Existing connections & valves |
| Furniture Assembly / Shelf Mounting | +$60 | Flat-pack; ≤2 hrs; max 150 lb |
| ✗ Non-Qualifying — Never included regardless of plan or contract size | ||
| Toilet replacement | NO | Specialty parts; >2 hrs |
| Water heater repair or replacement | NO | Licensed plumber required |
| Tile replacement (>2 tiles) | NO | Specialty materials; >2 hrs |
| HVAC unit service / refrigerant | NO | Licensed HVAC; EPA Sec. 608 required |
| Elevator / fire suppression | NO | Certified specialist required |
| Roofing — any work | NO | ABSOLUTE EXCLUSION — all plans |
- Initial Term: 12 months, auto-renewing. 60 days written notice required to cancel at year-end.
- Early Termination Fee: Equal to 3 months of the then-applicable monthly contract fee. Constitutes liquidated damages. Due within 15 days of termination notice.
- Termination for Cause (immediate): Non-payment beyond Day 15; harassment or threats to Company personnel; repeated out-of-scope demands; material misrepresentation; or 3+ Forfeited Visits in a rolling 3-month period.
- Upon Termination for Cause: Full remaining contract balance accelerated and immediately due. No refunds on prepaid fees. Early termination fee applies independently.
- Step 1 — Mandatory Mediation: Good-faith mediation in Harris County, Texas for minimum 30 days. Each party bears its own costs. Condition precedent to arbitration.
- Step 2 — Binding AAA Arbitration: Mandatory and exclusive. Administered by AAA under Commercial Arbitration Rules in Harris County. Award is final and enforceable. Prevailing party recovers attorney's fees.
- Governing Law: State of Texas · Venue: Harris County (or Montgomery/Fort Bend/Liberty County as applicable).
- Installation, modification, or repair of electrical panels, breakers, or circuit breakers
- Installation or extension of electrical circuits or branch wiring
- Installation of new electrical outlets, switches, or junction boxes
- Any work inside walls or ceilings involving live wiring
- Service entrance work or grounding system modification
- Any task requiring disconnecting or reconnecting wiring at the panel level
- Installation, modification, or repair of water supply lines, drain lines, vent stacks, or sewer connections
- Soldering, welding, or permanent joining of copper, PVC, or PEX piping
- Installation or relocation of shut-off valves, water meters, or pressure regulators
- Gas line installation, modification, testing, or repair of any kind
- Water heater installation or repair
- Work subject to permit under the Texas Plumbing License Law
- Installation, repair, or replacement of HVAC systems, condensers, air handlers, or heat pumps
- Refrigerant handling, charging, or recovery (EPA Section 608 certification required)
- Ductwork installation, modification, or sealing beyond accessible filter replacement
- Combustion analysis, heat exchanger inspection, or gas furnace servicing
- Any work requiring a TACLB license or EPA refrigerant certification
- Roofing: Absolute exclusion — any inspection, access, repair, or assessment of the roofing system. Survives termination.
- Structural Engineering: Load-bearing modifications of any kind
- Mold & Hazardous Materials: Mold testing/remediation, asbestos or lead abatement
- Pest Control: Extermination or fumigation of any kind
- Pool & Spa: Pool, spa, or water feature service or repair
- Fire Suppression: Fire suppression, sprinkler, or fire alarm systems
- Elevators: Elevator, escalator, or lift service or inspection
- Permitted Work: Any work requiring a building permit under local municipal codes
- Commercial-Specific: RTUs, commercial kitchen equipment, ADA modifications, exterior facades, balconies, structural railings, parking lot/pavement repair, landscaping/irrigation
